Tetak Ltd.
A company established in Croatia - European Union, 2010. Mainly doing development and distribution of products for personal use by military, law enforcement and outdoor activities.
Naziv preduzeća:
Tetak d.o.o.
Address: Novaki Ščitarjevski 32A, 10410 Velika Gorica, Kroatia Europena Union
Mobitel/Cell: +385 98 98 123 17
E-Mail: josip@tetak.com
Web-mesto: http://tetak.com/
Tax ID/ VAT / OIB: HR27538763572 ;
Mat.Br: 2666979
Registrirano kod: Trgovački sud u Pazinu, MBS:130043254
upisano u Trgovački registar pod brojem Tt-10/1370-2.
Temeljni kapital 20,000kn (2.654,45€) uplaćen u cijelosti.
100% u privatnom i domaćem vlasništvu.
Bankovni račun kod: Erste&Steiermärkische Bank d.d.
IBAN: HR5724020061100579529
SWIFT: ESBCHR22
Privacy policy and Tearms of use
- Home
- Privacy policy and Tearms of use
Effective as of April 1, 2016.
PRIVACY POLICY
Tetak d.o.o. respects its customers personal information and has strict privacy policy rules. By reading this Privacy Policy statement you will learn more about how we (Tetak.com, Tetak.hr, tetak.myshopify.com and our social network profiles like facebook.com/tetak2, we, our, or us) treat information including personally identifiable information, in connection with the our websites. The visitor/customer of the Site has the right to know what information we collect, how it is protected and used. This information under some kind of circumstances (please read further) can be disclosed.
The policy covers the ways by whose Tetak gets the customers identifiable information (such as full name, telephone number, email and physical addresses). Note that information used for internal Tetak activities is not considered as being offense. Moreover information that is processed by the third parties and is not owned or controlled by us is also not covered by this policy. We can not guarantee that our partners, advertisers or third-party payment merchants has the same strict rules as we have. Please review those third parties privacy policies.
1. How do we get information from you?
There are few ways in which we collect your personal information:
a) Subscription or Registration form – while registering you will have to fill in your personal information, including your full name, company name, email address, physical address, telephone number and paypal or credit card information. At some situations we may also ask you to give us both shipping and billing addresses separately. By registering you agree that your registration data is real and accurate. You are responsible to keep your personal information up to date. Tetak may use its users personal information in order to have statistics about the customers behavior. This collected information is anonymous and do not reflect particular member.
b) Collecting orders to Tetak - we collect all the regarding information that is necessary for us to ship the order.
c) Contacting our support team – by email, phonecall or other.
d) Tracked information – as many other websites and internet services we collect some personal (email adress) or non-personal information and automatically save it to web server log. This information is all about internet protocol addresses, site entry/exit pages, date/time stamp and click stream data. This is mainly used for improving our site and analyze trends. Moreover, we gather cookies, tracking pixels etc., that is a text file and lets us to track what our site visitors click and what pages are most viewed.
e) Privacy policy, regarding social network plug-ins.(„like“ buttons) – on our website and Facebook page are integrated some plug-ins of social network services. You can recognise these „like“ buttons on logo of a social network provider.
Overview of „like“ buttons using privacy statements of Faceboo and Google analitics and Twitter, you can find here:
PRIVACY POLICY FOR USAGE OF FACEBOOK-PLUGINS (LIKE-BUTTON)
Our pages integrate plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. The Facebook plugin you agree to the Facebook logo or the “Like-Button” (“Like”) on our side. An overview of the Facebook plug-ins can be found here:://developers.faceb httpook.com/docs/plugins/.
When you visit our site, the plugin establishes a connection between your browser and the Facebook server is established. Facebook thereby obtains the information that you have visited our site your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. Thereby Facebook can correlate your visit of our site with your user account. We point out that we as provider of the sites no knowledge of the contents of the transmitted data and use them through Facebook. For more information, please see the privacy policy of Facebook at http://www.facebook.com/about/privacy
If you do not wish that Facebook can assign your visit to our site to your Facebook user account, please log out from your Facebook account.
PRIVACY STATEMENT FOR USING GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB. Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at http://www.google.com/intl/en_uk/analytics/privacyoverview.html. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
PRIVACY POLICY FOR USAGE OF TWITTER-PLUGINS
With Twitter and its Retweet functions, we use social plug-ins from Twitter.com, operated by Twitter Inc. 795 Folsom St., Suite 600, San Francisco, CA 94107. If you use Retweet, the websites visited by you are announced to third parties and associated with your Twitter account. Details about handling of your data by Twitter as well as your rights and setting options for protecting your personal information can be found in Twitter’s data privacy policy:http://twitter.com/privacy and or https://dev.twitter.com/overview/terms/agreement-and-policy
When you visit our website (by following the link on the social network) and you are not logged in on them, it will make an direct connection between your Browser and Facebook (or other soc. network). So, the network service knows that your IP adress has visited our website. Wen you are loged in on soc.network and you klick on the „like“ button above the content, the plug-in can connect the content fom our website with your profile data on your soc. network account, so they know what content do you like and that you've visited our website.
We alert you that as website owners we have no information about data and content you're transfering on social network provider when you click on like button or you follow links from website on Facebook, Twitter or Pinterest. More information about this matter you can find in Privacy policy of actual social network provider:
Facebook: http://www.facebook.com/about/privacy
Twitter: http://twitter.com/privacy
Google analitics: http://www.google.com/intl/en_uk/analytics/privacyoverview.html.
If you don't want to make any connection between our website and your account (on social network), storing data of your visiting and reviewing content on our website, please log out from your social network account and then visit our website.
2. Information sharing and disclosing
* Sharing with third parties:
Tetak d.o.o. will never rent, sell or share your personal information to anyone. At some situations we can share or publish anonymous, non-personal and aggregate information about our users with our advertisers and partners. We may publish this aggregate usage statistics on our website for the interests of our visitors and customers. Note that none of this information is personal.
In some situation we share our users email adresses with third party advertising agencys (or sofware) but this third party agencies will be stricted in usage of this adresses in contract with us.
Providing outsource services. At some situations we can share or publish anonymous, non-personal and aggregate information about our users with our advertisers and partners. We may publish this aggregate usage statistics on our website for the interests of our visitors and customers. Note that none of this information is personal.
User linked services. At some situations we can share or publish anonymous, non-personal and aggregate information about our users with our advertisers and partners. We may publish this aggregate usage statistics on our website for the interests of our visitors and customers. Note that none of this information is personal.
* Information disclosure to governmental institutions:
Tetak d.o.o. will only share its customers personal information in response to court ordinance or investigation or the governmental request. If there is a case there Tetak reasonably sees the demand to disclose the information for the good faith purposes or because of the fact that not sharing information could in some cases damage Tetak's property rights or image, or images the users upload to our website, then we will disclose it to the third party. Please note that sharing information has a small probability at all to happen.
3. Keeping your information secure
I. Your account firstly is protected by account password. It is your responsibility not to share it with third parties. Do not forget to sign out then you finish your work at Tetak.
II. Tetak uses various network security tools. Our partners that are responsible for the website administration uses commercially standard encryption and security technologies (like CSS) to protect personal information from any unauthorized access. Please be aware that we can never guarantee 100% security for unauthorized subjects or hackers to capture your personal information but, it has a small probability that to happend.
III. Inside company information management is also protected. This means that people who use customer personal information do not have full access to check your information whatever they have the need to do it.
4. Privacy policy changes
This privacy policy is effective as of April 1. 2016. From time to time, it is likely that privacy policy might change. Privacy policy changes have to be met by Tetak. Although these changes are not supposed to be major changes. Once the policy is changed, all changes enter into force at that moment. You, as user (buyer) are obligated to orderly read Privacy Policy, Terms of Use and be aware of changes that we make. With that, we consider that you are familiar with current Privacy Policy and Terms of Use by entering on our website. If you do not meet the new terms that are stated in updated Privacy Policy version, you have the right to stop your subscription to Tetak by contacting our support team by email on: info@tetak.com.
TERMS OF USE AND SERVICES
Effective as of April 1, 2016.
This Site Usage Agreement describes terms and conditions that govern your use of the tetak.com, tetak.hr, tetak.myshopify.com, facebook.com/tetak2 websites and them connected applications that enables individuals and software applications (usually commercial websites) to interface with the company Tetak d.o.o.
Who is Tetak Ltd. (d.o.o.) - Abut us:
Tetak Ltd.
Trg F. Supila 6
52440 Porec
Croatia
European Union
Represented by:
Mr. Josip Dorotic
Contakt:
phone (mobile): +385989812317
e-mail: info@tetak.com
Registed at:
Commercial Court of Republic of Croatia, since august 2010.
"Trgovacki Sud u Pazinu"
Registration nubmer: Tt-10/1370-2
TAX-ID: HR27538763572
Umsatzsteuer-Identifikationsnummer gemäß §27 a Umsatzsteuergesetz:
HR27538763572 MBS: 1300043254
Short Description:
Online sales: outdoor, hunting, fishing, airsoft, hobby, military, law enforcement, security, tactical equipment, T-shirts, Pants, Jackets, Hoodies, Boots..
Languages
Acepted laguages for correspondence with Tetak are:
English (US, Int. or UK),
German (Deutsch),
Hungarian (Magyar),
Croatian (Hrvatski),
Bosnian? (Bošnjački),
Serbian (Srpski-latinično iili ćirilično)
What Tetak Ltd. do?
Activities in various spheres of interest in Outdoor world (eg Airsoft) by direct and indirect communication with customeres, Tetak gather information on trends and customeres needs and by that designes (in some cases manufacture), purchase products abd puts them on the market.
OUR MISSION at TETAK Ltd.
Our mission is to support our custommers in outdoor activities, to achive their goals to be good equipt, secure, satisfied, happy and also good looking, all the time.
We also encourages development of new products which are being tested in our arrangement or throught the institutions of controling executed by experts for specific products.
HOW WE SALE PRODUCTS at Tetak:
The products are being sold in form of retail or wholesale on e-commerce site of Tetak d.o.o.. It's available to order individual products on "SHOP" page and on our page: WHOLESALE / TEAM ORDERING it's available to order a larger quantity of products for teams or resale. Wholesale prices, shipping cost and special conditions, Tetak will foward the written request to the customer via e-mail in form of OFFER (price can vary on amount of ordered goods and time of delivery and buyer location). Tetak will always strive to offer the customer the highest possible quality of products under resonable prices and best conditions of delivery. For wholesale inquiries, please contact us on info@tetak.com
HOW DO WE PROMOTE our products
Promotion of our products is being performed on the internet by internet marketing, in some cases physicaly and by sponsor activities presented on events and fairs.
WHAT'S HAPPENING WITH ORDERED PRODUCTS
Produced and prepared products Tetak keeps in its own warehouse. Incoming orders, Tetak handles as soon as possible on its own fufillment process. Ordered products Tetak sents via Croatian Post and other services intended for transport and deliver to the buyer's address. Tetak take care of communication with his customers (via custommer support, QaA, returning policy, making offers etc.).
TETAK BLOG
Regulary Tetak publish blog posts on his blog page and related pages of third parties.
Please check out our "Responsibility for the Content And Copyright" in this Privacy policy section.
Also If you like to partipiate in our Airsoft promotion campaign, please make an image of you kissed by 2 girls, ladies or grandamaas (if you like, be funny), at the same time (see our example image) or if you are a Girl, be kissed at the same time by two guys and send us in email at: info@tetak.com .
If we find your image represenatativ, we will insert them to our website (blog) and our Facebook page, Twitter etc.
The Goal is to promote Airsoft and show the world, people like us, and we are funny and interesting...
QUALITY POLICY:
Tetak in its all activities is trying to present, deliver you the besty quality of products and service by most acceptable prices and conditions. Also, our goal is to have a long term relationship with our satisfied customers, bussines partners, state facillities, teams, associatons etc.
TIME OF DELIVERY:
Tetak Ltd. In its business strives to make a delivery in the shortest possible time, taking into account the type of transportation that custome had chosen. The customer and his wishes and needs are our main concern. Tetak can not guarantee that all other partners and all factors of third parties also do everything in their power for delivering ordered goods to customers in good condition and in shortest possible time.
Registration – Subscription and Membership
You are not holding member rights and obligations until you register at Tetak websites. Membership requires that the User registers and provides full or some requested personal information on the Site. The membership can be cancelled at any time since the User registers to the Site. Every User creates his own unique login and password for the personal usage. It is highly forbidden to use another person account until you have some kind of permission to use it. It is related to the fact that the account owner will be responsible for the activity that occurs on user’s account. Tetak is not liable for the user losses caused by any unauthorized use of its account. Every user has to make sure its account is safe and not available to use by unauthorized subjects. The membership may be suspended, canceled or changed by the Tetak team at the situation when user does not meet the Terms of Service and Privacy Policy rules. Tetak also holds the right to limit, restrict or access some parts of the Services without the notice.
Advertising and promotional emails sent by Tetak
Advertising materials that we send in the name of the company Tetak Ltd. for the purpose of promotion, marketing and sales, you're receiving them because of your visiting and ordering on our website (by leaving your e-mail address, signing up on our webiste, or participating in the survey, or somebody from your relatives or friends recommend you to our list or we have your e-mail address found as publicly available on the Internet).
We apologize if you're on the list and you believe you should not be, you can unsubscribe at any time by simply clicking on "Logout".
If your unsubscribe link doesn't work, please contact us via email to info@tetak.com with the message "Usubscribe" 'and you will be removed from our newsletter list or promotional list.
According to Art. 101, point 2 of the Law on Amendments to the Law on Electronic Communications of the Republic of Croatia (NN 90/11), our messages can not be considered SPAM because they contain sender contact information and the link to "unsubscribe" (on this way the user can be automatically deleted from our list).
Instructions for "Logingout" and "Unsubscribing" from our newsletter will be available on all our promotional newsletters and e-mails.
Responsibility for the Content And Copyright
Tetak Ltd. Is owner of all published contents: photos, images, videos, audio, text, charts, software cod, websites (appereance features and design), custom designed products which carry all or part of the design marketed or published by Tetak, and the TETAK brand logo in all its versions). Tetak retains all the rights and all the rights related to tetak.com, tetak.hr, tetak.myshopify.com domains, web sites and content that is published and without a written permission of Tetak Ltd. may not be used for commercial and non-commercial purposes.
It's not allowed to copy, rearrange or use Tetak contents that he posted on tetak pages or onthe pages of third subjects.
Content that Tetak publish and make it enable for users to download and comment on it also belongs to Tetak copyright. If any of Tetak contents users share to third parties, Tetak copyright automatically transferred to the third party who took over the share.
On the forums, blogs or profiles on social networks which are owned by Tetak Ltd., is not allowed to advertise or display products, services or other interests that are not from Tetak, without the prior written permition of Tetak Ltd. There are not allowed submitting third party HopUp windows, banners in any form, or redirecting URLs or links that lead visitors off from Tetak sites (except when Tetak arrange on benefit of customers and visitors these redirecting links to third party websites, all for better user expirience). It's not allowed unauthorized use of Tetak email address and email that are in any Tetak domain, whether it is used for commercial or non-commercial purposes. It's not allowed unauthorized use of e-mail lists of Tetak customers, visitors related to Tetak pages or Tetak engagements.
You are responsible for your use of the Site, for any Content you provide, and for any consequences thereof. Any photo, image, information, statment, idea or other content you post or send to the Tetak through using his Services (including your photo gallery and images uploaded), will be collectively referred as "Content". Posting of Content not owned by you or which you have no permission to submit will be considered as violation of the Terms. You specifically represent that any Content is:
(i) your original work, or it is properly licensed, and does not violate the copyright or any other personal or property right of any third party;
(ii) you have obtained any and all releases and permissions necessary for submitting the Content. You retain your rights to any Content you submit, post or display on or through the Services. ...
We may contact you or any third parties to verify the information you provide to us.
Customers who upload their files, texts or images on the Tetak page or tetak blog, automatically agree that Tetak has the positive right to use the texts, images or files for commercial, non-commercial purposes or otherwise. Tetak will never sell or rent files, images and texts to third pary without written agreement signed by owner of the content.
You may not use the Tetak sites, contents, connections, products and services in connection with any activity, that is sexually explicit or suggestive; unnecessarily violent or derogatory of any ethnic, national, racial, gender, professional, sexual orientation, disability; profane or pornographic, goverment and other secrets, promotes alcohol, illegal drugs, tobacco; promotes any activities that may appear unsafe or dangerous; promotes any particular political agenda or message; defames, misrepresents, or contains disparaging remarks about other people, animals or companies; promotes children labour or pornography, infringes on the rights of any third party; or violates any law.
We keep the rights you have secured with respect to our Products and posts, obtain additional commentary, and to film, record and make a record of any statements made by you or others in the course of our conversations or correspondence with you. We may also send you information and notes regarding our Products by email, telephone or other ways based on the information you provide to us.
Confidentiality
Confidential information includes all the non-public information provided by Tetak to you and otherwise. By this agreement you state that you will not disclose any Confidential Information to any third party and shall not use Confidential Information for any other purposes that are not stated in this legal agreement. Both parties acknowledge that they are aware of disclosing Confidential Information. This can lead to both, monetary fine and even a court of competent jurisdiction.
Payments
Tetak has integrated few different ways to pay for the product and services. Firstly, you have the ability to create a subscription through the Paypal, Credit Card or other payment systems that allows your account to be charged automatically for all the products, shipments and charges. Your Skrill or Paypal account will be charged once Tetak internal system gets an order through our websites with you. Whatever the payment method you choose you will be automatically charged for the complete order submitted to Tetak internal system. Unless otherwise stated the basic currency is set to U.S. Dollars. All the orders submited from buyers form Croatia will be charged in croatian Kuna.
The user is responsible for paying all fees, payments and applicable taxes and dutys that are associated with out Services Agreement. Discounts are eligible to use only over certain limited time period or other sales action provided by Tetak. The discount tiers are listed on our Site and are subject to change over the period of time. The discount rates can be changed, cancelled or suspended at any time. By placing an Order you confirm that you are responsible for the item image content. Moreover, the source of the payment should be either your personal or if its not make sure you have the legal owner permission to use its payment source. Tetak may refuse to process a transaction for any reason or refuse to service anyone at its sole discretion. The company is not liable for the member or any third party because of suspending or refusing after the payment was done. The user is responsible for paying all the costs after Tetak receives an order. All the prices are stated in United States Dollars. Transaction for the order must be paid in full before the fulfillment of your products. All the discounts are available to use on Tetak terms and will be published on our sites or You will be informed about discounts by email, phone or other channel what Tetak ususaly use for comunication with customers. The users that have orders for the sum over the $ 200 have the right to contact Tetak support team to negotiate the base price for the products.
Regarding a different types of selling products, what mean: special offer and special discounting for limited time period, sigle orders, retail shopping and whole sale shopping, Tetak may have a different pricing for the same product. The price can depending on sales channel, quantity, shipping method and special custommer needs.
Taxation
The product prices that are shown on the Tetak website are final and includes all the taxes in it. Tetak pays all the taxes that are related to the manufacturing, printing and shipping expenses they are in Croatia.
Taxes, Customs fee and eventual certification or control test of products in Country of Your location is fully an expens and responsibility of You (buyer – subject who order and pay for the ordered products).
As long as you intend to resell the products that you get from Tetak, you are responsible for all sales taxes. All the tax rates are dependent on the location of your residence. You have to be fully aware that you are responsible to pay taxes for your local authorities for the income got from the activities related to the sales of the Tetak products.
Return / Refund Policy
Tetak is only responsible to refund money for the broken items or wrong delivered size, design or print errors if it is Tetak fault. In this case the final customer of the item should return the product to the Tetak manufacturing warehouse where the item will be reviewed and replaced for a new product or if it is not possible to replace to new product, Tetak will offer a buyer an alternative product or special discount for other products or refund the money to the buyer, who have done the payment by ordering his goods. It is not possible to refund the refunded product money to a different person or a different account (only if it is the same bank account of the person who bought it in the first place).
In some cases becuse of low product value and high shipping costs, Tetak can decide to send the customer another product without expecting from the customer to send back the product that has printing errors or it was delivered in size or color much different from the order.
The ordered product may not look exactly the same in person and on monitor or display (colors on some monitors may look better or worse or different, regarding to the quality or producer of the monitors). Images, colors, specifications, descriptions, prices and details on our pages or e-commerce or in our e-mails or other messages may deviate from the actual, original product. We reatin the right of the possibility of typographical errors or mistakes in the translation of texts and other errors.
Before the buyer returne the product to Tetak, for any reason he is responsible to inform Tetak about his intention and explain his concern about the ordered product on the Tetak customer support email: info@tetak.com.
First after Tetak respond on the customers explanation and confirm that the product should be sended back to the warehouse of Tetak, the customer can return the product.
Returning address:
Tetak d.o.o. (J. Dorotić)
Ščitarjevski Novaki 32A
10410 Velika Gorica, Republic of Croatia, EU.
Acepted laguages for correspondence with Tetak are: English, German (Deutsch), Hungarian (Magyar), Croatian (Hrvatski), Bosnian (Bošnjački), Serbian (Srpski-latinično iili ćirilično)
Tetak will not refund the shipping price for the ordered product, and will not pay the cost of returning the goods, unless the return was caused by guilt of Tetak, meaning the product had a typographical error or has delivered in wrong size or color.
All the products that are returned because of the customer's cancellation, not for the print error, have to be sent to Tetak warehouse, but the shipping expenses and other related expenses what includes shipping for return of a new item should be fully carried by the buyer
Please note, that Tetak is not responsible for the quality goods that are returned due to various other reasons, not the printing error or wrong delivered size or color. In case there customer is not happy about the overall view, comfort or any other reasons except, print or design error, Tetak do not pre hold any responsibility to refund money for the customer. Our website, using product images and description, SizeCahrt and other fetures, makes sure that the final customer is aware of the product’s quality, item color, item size and print size. If the user does not provide full details about the selling products he is responsible for the misleading information given. Tetak on his websites give enought information about the product and buying connditions so the Buyer is fully informed about the products general condition before he do the order. In this case Tetak pays a lot of attention to the product introduction, comprehensive description and reliable support to any regarding information related to the item.
Deliveries
Tetak is able to deliver the products to most countries of the world. Delivery price depends on the delivery location and quantity and sort of products. There may be some exceptions that are additionally charged in cases there the reach of delivery destination is difficult to access and require special attention. Standard shipping and Shipping with Tracking Nr. delivery costs are shown on our checkout page.
In some cases Tetak can offer a FREE SHIPPING for some products, what means Tetak will carry the cost of shipping the product to the customer but only on standard regugular shipping method. This standard shipping has no tracking information and it is not possible to find the product if it is lost or be stolen during the shipping process. It is not likely that will happend all the time, but, it is possible.
After fulfillment of the ordered product Tetak will inform the buyer about the details, that the product is shipped out (sometimes, if possible, with a photo of a package with stamp or label from the Postoffice).
If the product for any resason will not arrived to the customer, or it will be delivered damaged, Tetak is not responsible to refund the buying price to the customer.
About the risk of loosing the product during the free shipping, Tetak inform the Buyer on his website in "Checkout" page, Shipping segment, where the Buyer can choose between different shipping methods. Buying the product with FREE SHIPPING, the buyer is aware of the risking to loose the product.
Tetak will offer also a SHIPPING WITH TRACKING NR. This type of shipping is NOT FREE OF CHARGE for the customer. The customer can also require an additional ensurance (osiguranje) for the shipped products and should pay for this as well. Shipping with trackin nuber is more secure shipping method and it is recomended by Tetak d.o.o..
If you want some additional ensurance for the delivering package, please write it to "Notes" by filling out the shipping address and other customer data.
You can also check the delivery prices on the menu, under “Shipping Rates”.
All the information asked on the checkout page must be filled in precisely and accurately. The Customers are fully responsible for the accurate information of the final customers address, phone number and e-mail address to ensure successful delivery of products. The errors in the address line can cause the missed delivery that under this Agreement is not the Tetak fault.
Description and Authentication of the Products
Tetak is committed to fulfill the products quality requirements that are stated in the “Products” section. The liability to guarantee the ordered size, color and quality is guaranteed by this Agreement. .
To the teams or resellers and wholesale buyers, we highly recommend of taking the "Test product" (by ordering one of a product they are interested in) to evaluate the product quality and appearance before you sell it to your customers or users. We use the best efforts to provide you with the best images and descriptions of the products selling, however we cannot guarantee that colors and details in website are identically the same as represented in the site. Because of this issue Tetak suggest you, for first, to order a single product and if you are happy with quality and design, then order a bigger quantity using wholesale segment of our website or by sending us an email about your intentions on info@tetak.com.
General
The Agreement indicates that User is fully aware of the rules and is intended not to violate any of the Terms of Services. This legal agreement does not create any of partnership or joint venture relationship.
If a dispute arises between you and Tetak you are strongly encouraged firstly to contact us to seek a resolution. Our primary mission is to end up any disputes arisen in a friendly way. If there is no possibility to end up the conflict without a third party participation, then the legal process should begin. (the only competent court is the Commercial Court of the Republic of Croatia).
Dispute resolution
Any conflict arisen between Tetak and one of the customers are welcome to be discussed in private and friendly way. If there are any claims that Tetak has offended its stated rules, the customer has the right to require a compensation for the damage made. All the other situations there one of the conflict sides are not content about the conditions of the agreement, then legal procedures should begin. Tetak is based in Velika Gorica (Croatia) and at this case the physical location determines that the court will be held in the Tetak's country. Please make sure that before you give the statement to the court, you have properly explained the situation to the Tetak’s support team (email: info@tetak.com). Most of the times this would save you time. Tetak respects its clients and values full awareness between two sides.
If any of the conditions in this text are not mentioned or not fully explained, it is considered that the only competent are the laws and regulations of Republic of Croatia.
Representations and Warranties
Tetak d.o.o. and Tetak website users, customers, partners, reseelers, all has the right to behave in any way, except that which is opposite to this Terms & Conditions.
The obligations that are effective under Tetak "Terms and Conditions" policy can not be duplicated with any other agreement. This means that then conflict arisen any other legal documents will not be used except Tetak "Terms and Conditions" and legal ordinances.
Terms and Conditions are legal and valid obligation for both of the parties that entered the legal agreement.
Tetak users, partners, website visitors and customers by enetering or registering to the website represent and warrant that:
You will not use copyright, trademark, patent, trade secret, right of privacy, or any other legal right and will comply with all applicable laws, rules, and regulations.
What you send or upload to Tetak, you are the owner or the real user of the protected content. In any other cases, you must be sure that the content used is free to use and has no restrictions, pending claims or any other demands to the content.
Tetak will not be required to make any payments for the licensing and royalty fees to any third parties in connection with by customer used or uploaded designs, pictures or texts or charts or images with celebrities, trademarks, logos etc.
Client content must not violate anyone’s personal, religion, ethnic or any other freedom to express.
User, customer or blog reader of Tetak websites, and any third party sites and subjects, customers by Tetak's, resellers, guarantees that his own website or clients will not claim any refund from the Tetak company. This situation applies then the size, color, or the appearance of the product is not good enough for the client. If after review the client is not satisfied with the product or content and he decides to return it, Tetak is not taking the responsibility for the cancelations.
Limitations
Tetak provides his website. The company is not liable for your and the third party damages that occur because of incidental, indirect, or any other activities relating to or connected with the use of services, website or ordering product that can end up in loss.
